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I never did a day’s work in my life- it was all fun

Thomas A. Edison

Only those who dare to fail greatly can ever achieve greatly

Robert F. Kennedy

Three things that never come back: the spent arrow; the spoken word; the lost opportunity.

 W.G.P

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Call Center
Overview


 

Friendly and helpful
 is how our reps are described
.
 

A breathe of fresh air in the call center and answering service industry.

 

 

Answering Service - Call Center - Virtual Office Solutions

 

 

Your business runs on good information and excellent communications. Your customers have to be able to reach you, your sales, and service people with a minimum of waiting and no fuss. A customer's trust that you'll be there when they call is a key part of your service relationship.

But The Fact Is, You're Not Always There

We will provide you with a professional message management system that will surely impress any potential or existing customer. When we add these services to our unique corporate identity features, you will be able to throw out your answering machine or cancel your answering service! Don't forget to close down that P.O. Box as well. We're here to help you create what the world will believe is a large corporation with offices in multiple states, and much, much more! (See Below)

Basic Office & Answering Service Includes the following

Exclusive Toll Free Number
Upon ordering your service, you will be assigned a dedicated 800 number. You can publish your 800 number on your stationery, website, advertisements - anything you choose!  Having a toll free number answered by your new staff can increase your response and sales by 45%*. There are no hidden fees, and no additional charges for your number, either.

Customized Call Answering
We will answer all calls in your company's name, using a greeting that you specify. We will provide customer service and sales support to your callers by answering questions, gathering information, taking orders, setting appointments, and more. You have complete flexibility to customize every aspect of your account.

The money I save outsourcing to Successful Office all of my reception and front desk functions amounts to thousands every month. The money I save employing Successful Office to handle the sales for one of my departments also saves me thousands monthly and has forced my salespeople in other departments to perform even better. 

Kevin Gordon O'Reilly

Continental BD Corp

Toll Free Fax Number
Why waste money on fax toner and paper? Our Toll Free Fax Service will help you manage your faxes with ease.  This dedicated toll free number will receive your faxes and send them to you as a pdf file to up to 4 different email addresses. No cover letters necessary and all faxes are kept confidential. This service is optional and costs an additional $12.95 for unlimited faxes.

Dedicated Local Fax number: $9.95 for unlimited incoming faxes (phone number can be in your local area code if you wish or anywhere in America).

Local Phone numbers in addition to Toll Free Numbers with all Office Services.

We will issue you an 800 toll free phone number as well as a local number. You can publish both numbers or  you can use the local number to forward your existing phone line to.

Sales, Appointment Setting, Order Taking
Through a detailed questionnaire, you will provide your new staff with all of the information needed to transform them into your own customer service and sales force.  Our entire staff has the experience to take your information and articulate it effectively to close the sale, set the appointment, or solve a customer service issue.  We are not your typical answering service and you will see the difference from day one.

What this all means to you: Your new staff  is key to providing a professional, courteous and friendly experience for your customers.  Our pledge  is we will provide you with the staff that you'd love to hire! (see below)

Instant Notification of Messages
Our state of the art phone system allows for instant notification of messages. You will be emailed, paged, or faxed after each call, or at intervals of your choice.  This feature will allow you to run your business in real time, regardless of where you are. We actually have clients that never set foot in an office. Some travel the world while their callers and customers & clients believe that they are in one of their offices running a huge company. That's what we call peace of mind - the Successful Office way!

Voicemail
With your service, you will be assigned a private, password protected voicemail box that you can access 24 hours a day from anywhere via a toll free access number. If callers are transferred to your voicemail during business hours, your staff will notify you instantly to check your messages. We have one of the most advanced systems in existence. You can even be called by our system to notify you when a new voicemail is left for you. In fact anything that you can think of in terms of voicemail systems, we can provide you.


Call us NOW at 800-716-5518 to discuss the many options available
 

"I have been using Successful Office now for over a year and I am sure that they have helped my practice grow.  One reason is that I have never lost a call and those calls turn into appointments..."
Leah Ullman, C.S.W.
 
Click for full testimonial


Employment Verification
We will handle all calls regarding past and present employees. We will provide those callers with basic employment information such as employment dates and salary. As with any HR department, it is not our policy to comment on job performance.

Multiple Office Addresses
Don't publish your home address on the internet! Have just one office? You will be able to use our office addresses. We will accept mail for you, process or forward it to you.  Now, a NY or Florida HQ is just a phone call away!

Mail Forwarding
All received mail will be forwarded to you upon receipt. We do not charge a handling fee, however, you will be responsible for postage. We can also re-mail items for you, so your customers see a postmark from our offices. Any urgent documents can be opened, scanned and emailed to you at your request.

New Staff Members
You will have 5 to 7 new employees. (For larger accounts additional teams of 5 to 7 will be added to your account.) We can service any size business! It will always be the same people answering your calls,  all of whom will learn all about your company and products and services. You can even publish the names of your impressive new staff on your website.

Your new staff members are also the best compensated answering service employees (we call them customer service reps) in the world. Starting salary is $35,000 per year. We also rate our employees by praise or compliment letters.  Ask our competition what their people make in salary and be very surprised. You'll also understand why their turnover is so high. Who would you really trust your business to - career people here at Successful Office or it's subsidiaries, or an answering service company with employees making 15K or sometimes less per year? 

"Talk about Quality, Professionalism and a job well done... And you will be talking about
 A.I. Business Services. "

Patrick J. Green
President
Harbor Pointe Staffing
 
Click for full testimonial

A.I. is a division of Successful Office

Call us NOW at 800-716-5518 to discuss the many options available

There is much more included with each of our office services. Click here for a more detailed list . Example - most answering services actually charge you for 'hold- time'. We do not.

Is it expensive?

Missing a customer's call is expensive.
A customer seeing a P.O. Box as your address can be expensive.
Not having a toll free number (real 800 number) can be expensive.
Losing a caller's business for any reason is definitely expensive!

While the value of good communication may be priceless, our Office and Answering Services are not!

Using us to give your company a professional identity and image is far more cost effective than adding a person to your staff. You can actually get our services for free (see below). We have many clients who never pay us $ as we prove ourselves and earn their trust.

One Week TRIAL OFFER
We are so confident that you will be impressed with the quality of your new staff compared to any answering service, that we will give you a one week trial!  If for any reason you do not agree that we can add an incredible amount of value to your business, call us up and say so. A complete refund will be issued that day! If you compare us to your current answering service or any answering service - we know you'll be staying with us! Call us NOW at 800-716-5518

Compare our fees to ANY answering service BASED ON 200 MINUTES (don't forget to ask about their set-up fee - we don't charge one). If you shop around, you will see that no other company offers the same features as Successful Office We don't charge any hidden fees... and you get what you pay for (and then some). 
click here for more details

Convenient Monthly Billing

For our Basic Answering Service Plan

The investment for everything listed above (without any "extras") is $230.00 US per month for our basic plan. That's just over $57 per week for a full staff! This includes 200 minutes of incoming calls per month. There will be an additional fee of 1.25 cents per minute for any minutes over 200. There are several billing options available. You may pay on a month to month basis or in 3 or 6 month or 1 year intervals (at a discount) - the choice is yours. You can even get this invaluable service free by referring others to us. See Referral Program for details.
This is possibly one of the best investments that you can make for your business! Call us NOW at 800-716-5518

click here to see how Successful Office can help your business

For details on each plan please see the chart below

Basic Office Service $230 per month*
Administrative Service $345 per month*
Executive Service $450 per month*
Live Web Chat $125 per month for clients or $175 per month if you are not a client of one of our office services.

*In the chart above please click on each service for complete details.

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See Testimonials

* per minute charges differ on each plan. Please click on the plan that interests you for full details

 
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